Shipping Policy
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Lifespark Technologies Private Limited (https://www.lifesparktech.com), hereafter referred to as LTPL, is committed to excellence, and the full satisfaction of our customers. Lifespark Technologies Private Limited offers shipping services through third party vendors. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times.
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1. SHIPPING
All orders for our products are processed and shipped out in 4-10 business days, unless mentioned otherwise on the product page. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
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2. WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
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3. UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.
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4. LOST/STOLEN PACKAGES
LTPL is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.
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6. RETURN REQUEST DAYS
LTPL allows you to return its item (s) within a period of 14 days. Kindly be advised that the item (s) should be returned unopened and unused. Please refer to the Returns and Refunds Policy on our website www.lifesparktech.com
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7. OUT OF STOCK ITEM PROCESS
In case of items being out of stock, LTPL will wait for all items to be restocked before dispatching an order.
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8. IMPORT DUTY AND TAXES
It is the customer’s responsibility to manage all customs and other duties as they may apply to the delivery country and location.
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9. ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.
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10. CONTACT INFORMATION
In the event you have any questions or comments please reach us via the following contacts:
Email - info@lifesparktech.com